#79 Sign-In issues on Teknik.io

I just noticed the system hangs when trying to sign in on https://teknik.io, but it works if I try to sign in on https://www.teknik.io.

Maybe you should always force the www subdomain when manually entering https://teknik.io in the address bar.

Hm, interesting… I will look into that. May be because of COR

I get “Object reference not set to an instance of an object” when I try to log in from www.teknik.io.

@antares That’s strange, never got that error. Can you post a screenshot?
@Uncled1023 Did you fix this? On my end teknik.io is always redirecting to www.teknik.io now.

Yea, I added a permanent redirect from teknik.io to www.teknik.io

Is this enough? I enabled all scripts for teknik.

Interesting. I will take a look into that @antares

@antares what browser are you using, and if you could, could you open up the dev console (F12) and see if there are any error’s being thrown in there?

@Uncled1023 I’m using Iridium Version 58.0 (64-bit)

I don’t see any mention of errors when I press F12.

I tried logging in again to an account page earlier. This is the log I get from the unexpected error.

Exception: Object reference not set to an instance of an object.

Source: Teknik

   at Teknik.Areas.Users.Controllers.UserController.Login(LoginViewModel model) in C:\Users\chris\Repositories\Teknik\Teknik\Areas\User\Controllers\UserController.cs:line 328
   at lambda_method(Closure , ControllerBase , Object[] )
   at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<BeginInvokeSynchronousActionMethod>b__39(IAsyncResult asyncResult, ActionInvocation innerInvokeState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3d()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.<>c__DisplayClass2b.<BeginInvokeAction>b__1c()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.<BeginInvokeAction>b__1e(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult)
   at System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Today, trying to login on Chrome/Windows, I get an error message like @antares screenshot:

Retrieving the COM class factory for component with CLSID {D6567EF8-0A6C-48E7-9288-A2463123C2F3} failed due to the following error: 800703fa Illegal operation attempted on a registry key that has been marked for deletion. (Exception from HRESULT: 0x800703FA).

@dmz76 That was caused by a different issue and has been resolved.

OK, thanks. Changed the title of the issue to accommodate for further sign-in issues @antares may still have.

I get “Object reference not set to an instance of an object” when I try to log in from www.teknik.io.

I was able to replicate this on Firefox/Ubuntu. Can’t login. The only error I get in the console is

getPreventDefault() was discontinued, use defaultPrevented.

when I click the “Sign In” button. After I enter my credentials, I get the object reference error message but no more console errors.

@Uncled1023

That was caused by a different issue and has been resolved.

This error is popping up again.

Retrieving the COM class factory for component with CLSID {D6567EF8-0A6C-48E7-9288-A2463123C2F3} failed due to the following error: 800703fa Illegal operation attempted on a registry key that has been marked for deletion. (Exception from HRESULT: 0x800703FA).

@dmz76 should be fixed now.

:+1:

Sometimes I cannot log in,

I have tried firefox 60 and vivaldi 1.10

sometimes the error is a freeze/hang, where the sign in button is greyed out saying “signing in” and nothing happens. sometimes it shows the “Object reference… ” error (seen above)

I have tried the different subdomains (www or no) yet, I am unable to replicate the error intentionally

EDIT: I should add, that the console throws no error messages (or any messages) when this happens

Yea, I added a permanent redirect from teknik.io to www.teknik.io

Not redirecting anymore to www causing a stall when trying to login.

I get this issue again when trying to sign-in using qutebrowser v1.1.1 at www… .

Exception: Object reference not set to an instance of an object. Source: Teknik

   at Teknik.Areas.Users.Controllers.UserController.Login(LoginViewModel model) in C:\Source\Teknik\Teknik\Areas\User\Controllers\UserController.cs:line 328
   at lambda_method(Closure , ControllerBase , Object[] )
   at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<BeginInvokeSynchronousActionMethod>b__39(IAsyncResult asyncResult, ActionInvocation innerInvokeState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3d()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.<>c__DisplayClass2b.<BeginInvokeAction>b__1c()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.<BeginInvokeAction>b__1e(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult)
   at System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

@antares Hmmm… Does it happen consistently?

@Uncled1023 Yeah. I never was able to sign in using qutebrowser, and I have to use another browser to do so.

@antares what OS are you using?

@Uncled1023 Xubuntu 18.04

@antares So i verified it wasn’t working in v1.1.1, then tried in v1.4.1 and it is working correctly. So i’d advise updating to the latest version

@Uncled1023 I cloned the git version of qutebrowser and I still get the problem.

qutebrowser v1.4.1 Git commit: 6b044d4af (2018-07-28 14:47:01 +0200) Backend: QtWebEngine (Chromium 56.0.2924.122)

Exception: Object reference not set to an instance of an object. Source: Teknik

   at Teknik.Areas.Users.Controllers.UserController.Login(LoginViewModel model) in C:\Source\Teknik\Teknik\Areas\User\Controllers\UserController.cs:line 328
   at lambda_method(Closure , ControllerBase , Object[] )
   at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<BeginInvokeSynchronousActionMethod>b__39(IAsyncResult asyncResult, ActionInvocation innerInvokeState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3d()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.<>c__DisplayClass2b.<BeginInvokeAction>b__1c()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass21.<BeginInvokeAction>b__1e(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult)
   at System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Hm, are you running this version? https://github.com/qutebrowser/qutebrowser/releases/tag/v1.4.1

I checked out the tag, and I still have the same problem. Also I was sending bug reports, but the blank pop-up doesn’t look promising. Are those going through?

Hm… Yea, the bug reports aren’t coming in either. I am running the windows version.

One thing I noticed was that the chromium version is much higher in mine than yours.

https://p.teknik.io/Raw/2uxGk

I think the keyword on this issue is “Linux”. At work I have Ubuntu and I had that error message in the past, Teknik URLs don’t redirect to a secure connection and recently I noticed the “Sign Up/Sign In” buttons are not even visible on Teknik’s home page.

Well i’m thinking that the linux builds are just using an older version of chromium, which is having issues with the site.

Will this be fixed for older Chromium versions?

@antares not sure there is much I can do to make the older Chromium versions work correctly.

I’m on qutebrowser-git 1.5.1.r190.g972797591-1 (Arch linux) and also experience this. Which is strange as I have same Chromium :version as @Uncled1023

qutebrowser v1.5.1
Git commit: 972797591 (2018-10-17 22:38:24 +0200)
Backend: QtWebEngine (Chromium 65.0.3325.230)

EDIT: Also happens on regular Chromium:

Chromium    70.0.3538.67 (Official Build) Arch Linux (64-bit)
Revision    9ab0cfab84ded083718d3a4ff830726efd38869f-refs/branch-heads/3538@{#1002}

Exception: Retrieving the COM class factory for component with CLSID {D6567EF8-0A6C-48E7-9288-A2463123C2F3} […] Source: mscorlib

Seems like the issue from months ago?

Started working today :+1:

Yea, it seems like this issue (COM class issues) is recurring with some frequency. I’ll have to look into what I can do for retries or something like that.

Created a new issue #95 to better track the COM class issue.

As for the sign in issue, will need to test within v3 to see if issue still persists.

Initial tests show it’s working in qutebrowser. @antares or @teteros can you confirm?

@Uncled1023 I can log in fine on qutebrowser (git)

qutebrowser v1.5.2
Git commit: 1799b7926 (2019-01-14 22:23:30 +0100)
Backend: QtWebEngine (Chromium 69.0.3497.128)

Thanks.

Awesome, closing as fixed then

Good to see this issue finally fixed. :+1: